To align with the Hong Kong Exchange and Clearing Limited’s implementation of new arrangements for maintaining normal operation under severe weather[1] (“Severe Weather Trading”/”SWT”) starting from 23 September 2024 (the “Effective Date”), please be informed of the banking service arrangements of Bank of Dongguan Co., Ltd.- Hong Kong Branch ("the Branch") for corresponding with Severe Weather Trading.
Under severe weather, the Branch will be closed and banking services will be provided only through Online banking. Notwithstanding the above, under severe weather, there will be special arrangements or relevant changes for the following services:
(1) Cheque Clearing and Settlement and Remittances Services: For paper cheques, clearing service remains unavailable[2], cheques deposited before the cut-off time on the previous business day will be cleared and settled.
(2) Enquiry functions can be conducted through Online banking , while other transaction instructions will be processed on the next business day.
To ensure customers can continue using the Bank’s services under severe weather, please be reminded to apply for online banking services, and frequently check to ensure that their login and operation are in order. At the same time, please also ensure customers’ third-party fund transfer limits via electronic channels are adjusted to suit customers’ needs. Customers can change the fund transfer limit in advance via Online Banking.
Should you have any enquiry, please contact your Customer Relationship Manager.
Should there be any discrepancy between the Chinese and English versions of this notice, the English version shall prevail.
Bank of Dongguan Co., Ltd.- Hong Kong Branch
23 September 2024
[1] Severe weather refers to Typhoon Signal No. 8 or above being hoisted or Black Rainstorm Warning being put in place by the Hong Kong Observatory or Extreme Conditions are announced by the HKSAR Government.
[2] Applicable to situations when severe weather remains for the whole day.